Sells retail merchandise inside the convenience store while providing outstanding customer service. Performs daily inspections of fueling equipment and maintains the convenience store and all equipment in accordance to company and Exxon Mobil standards.  

• Greets all customers with a warm and friendly attitude.
• Provides exceptional customer service and assists customers with product questions as needed. 
• Interacts with tiered card players in order to assist with the redemption of casino promotions as applicable.
• Provides customers with information on casino events and promotions.
• Provides customers with information of local attractions, wineries, and directions as needed.
• Accepts payment and makes change.
• Totals price and tax on merchandise purchased by customer to determine bill.
• Communicates product information of convenience store inventory.
• Sets up advertising and pricing displays inside of convenience store to promote sale items and promotions.
• Sets up brand-specific advertising outside of convenience store in accordance with Exxon Mobil’s marketing strategies and plans. 
• Communicates station concerns and customer’s questions and concerns requiring immediate attention to the Service Station Manager in a quick and effective manner.
• Assists manager with placing orders with vendors as directed.
• Accepts orders from vendors, ensuring accuracy of invoices as compared with merchandise being delivered.
• Uploads all deliveries into inventory systems for processing and inventory control.
• Tracks and processes products that need to be returned to vendors for credit as applicable.
• Inspects all products to ensure that no product is available to customers past the expiration date.
• Stocks products on the floor and in the cooler and freezer as needed.
• Stocks products onto shelves immediately after vendor deliveries. 
• Performs weekly inventory on all products in the convenience store.
• Removes and records amount of cash in register at the beginning and end of shift.
• Responsible for daily variances of assigned registered during shift.
• Operates CA Lotto equipment in accordance to company and CA Lotto rules and regulations.
• Keeps the facility clean and orderly, which includes cleaning and stocking restrooms as needed, sweeping and mopping floors, emptying trash, and picking up debris.
• Assists customers at fuel islands with any questions or needs. 
• Assists customers at the car wash with any questions or needs.  
• Fills propane bottles in accordance to company and propane vendor rules and regulations.
• Bags ice.
• Prepares coffee and ensures coffee, fountain drink, and food areas are clean.
• Cleans fueling equipment on a daily basis.
• Follows all spill clean-up procedures as dictated by the county’s Hazardous Materials Unit. 
• Paints fuel island curbs weekly or as needed.
• Performs other duties as assigned.

• High School Diploma or GED Certificate.
• Previous retail or guest service experience.
• Previous cash handling experience.
• Excellent interpersonal skills with demonstrated patience and tact.
• Excellent customer service skills.
• Must be able to complete multiple tasks and help multiple customers in a courteous and timely manner.  
• Must be able to work any shift during a 24-hour period, including weekends and holidays.
• Must be able to meet scheduling requirements and maintain a good attendance record.
• Must be able to communicate clearly and effectively with service station customers and Team Members.
• Should be dependable, responsible, and able to work with minimal or no supervision at times.
• Exceptional detail and follow-up skills.
• Ability to process information and merchandise through computer system and POS register system. 
• Ability to deal effectively with guests. 
• Must test for and receive a Food Safety Certificate within two weeks of employment.
• Must complete training on CA Lotto sales policies and regulations within two weeks of employment.
• Must receive certification in order to perform daily, weekly, and monthly fuel equipment inspections within two weeks of employment.
• Must complete propane dispensing training with appropriate vendor within two weeks of employment
• Knowledge of basic mathematic computations. 
• Native American hiring preference applies.