Under direct supervision, performs standard procedures to repair and maintain slot and kiosk machines on and off the gaming floor; applying basic level skills, in order to ensure optimal operation. Ensures the breakdown, relocation, and set-up of machines and stands are completed according to gaming regulations, internal policies, and procedures.

• Coordinates with gaming floor Team Members to identify malfunctioning machines on the gaming floor that require service.
• Performs standard procedures to the following tasks related to slot and kiosk maintenance, including but not limited to:
• Clear jams and reset bill acceptors and cash boxes
• Test and replace buttons, switches, and lamps
• Replace cabinet lamps, starters, ballasts, and glass
• Replace bill acceptors and printers
• Calibrate and test touch screens
• Money test machines
• Clear general reel tilts
• Completes applicable paperwork, logs, and reports accurately and in a timely manner.
• Performs preventive maintenance and cleaning of gaming machines.
• Adheres to and complies with established rules, regulations, policies, and procedures regarding slot technical responsibilities.
• Performs other duties as assigned.

• High School Diploma or GED Certificate.
• Associate’s degree in Electronics or related field preferred=.
• Experience working in a related field preferred.
• Prior work experience in the gaming industry highly desirable.
• Must successfully complete basic electronics or related course within six (6) months of employment.
• Basic knowledge and experience in the function, troubleshooting, maintenance, and repair of electronic devices preferred.
• Basic electrical and mechanical skills preferred.
• Computer proficiency, including Microsoft Office applications, e-mail, and Internet.
• Ability to use a variety of hand tools and measuring devices.
• Ability to communicate effectively with vendors, Team Members, and management.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with demonstrated patience and tact.
• Exceptional detail and follow-up skills.
• Multi-task oriented.
• Ability to effectively establish priorities and meet deadlines.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.