Chumash Enterprises

Retail Sales Associate

ID 2024-1860
Position Type
US-CA-Santa Ynez


Responsible for selling Gift Shop retail merchandise while providing Five Diamond guest service. The Sales Associate is also responsible for maintenance of the gift shop appearance and inventory.


  • Performs store opening and closing procedures.
  • Exemplifies high standards of guest service and professionalism at all times including welcoming and greeting guests with a friendly engaging attitude.
  • Sells productively while displaying confidence and enthusiasm.
  • Provides courteous, helpful guest service.
  • Remains knowledgeable on products offered and communicates product knowledge with customers.
  • Processes purchase transactions via point of sale system, properly accounts for all transactions and monies according to Gift Shop policies and procedures.
  • Maintains and builds good guest relations.
  • Ensures the Gift Shop remains neat and tidy at all times.
  • Ensures that guest suggestions, concerns and complaints are referred promptly and professionally to the Retail Manager.
  • Performs other duties as assigned by the Gift Shop.


  • High School Diploma or GED Certificate.
  • Must be 21 years of age.
  • Six months previous experience in sales and guest service preferred.
  • General knowledge of retail operations.
  • Basic proficiency in 10-key and computerized cash register.
  • Basic proficiency in computers, including Microsoft Office and database applications, e-mail and Internet. 
  • Must possess basic math skills including addition, subtraction, multiplication, division, in whole numbers and decimals.
  • Must possess exceptional guest service skills.
  • Excellent interpersonal skills with demonstrated patience and tact.
  • Must be able to complete multiple tasks and help multiple guests in a courteous and timely manner. 
  • Must be able to work weekends, evenings and holidays.
  • Must be able to meet scheduling requirements and maintain a good attendance records.
  • Must be able to communicate clearly and intelligibly with casino and Gift Shop guests and Team Members.
  • Should be dependable, responsible and able to work with minimal or no supervision at times.
  • Exceptional detail and follow-up skills.
  • Team Member must be able to read and write legibly in English language.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Native American hiring preference applies.


3400 Highway 246

Minimum Pay Rate

$18.00 per hour

Maximum Pay Rate

$20.25 per hour


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