The Medical Assistant participates as a member of the Medical Team by working closely with providers and other departments of the clinic to ensure effective patient care.
Responsibilities
Takes vital signs (e.g., blood pressure, temperature) and records height and weight on all patients; obtains simple health histories, records reasons for visit, and ensures all necessary documentation is completed in electronic health record (EHR).
Collaborates with providers and nurses any information and/or observation concerning patient that may influence the patient’s illness, such as abnormal vital signs, abnormal response to patient screening, and/or adverse reactions to medications/blood draws.
Works to ensure patient satisfaction; establishes rapport with patients and delivers care in a professional manner.
Provides care appropriate to the age of the patients served (i.e., infant, pediatric, adolescent, adult, or geriatric).
Performs visual acuity, hearing tests, EKGs, and nebulizer treatments as needed.
Ensures all exam rooms are stocked with the necessary equipment needed for patient care.
Performs venipunctures and point-of-care testing as directed by providers’ orders.
Administers vaccinations under the supervision of onsite nurses/providers.
Cleanses minor wounds and changes dressings with direct supervision.
Keeps lab, immunization room, and general department areas neat and clean and disinfects all surfaces daily.
Conducts various phone calls with outside offices, laboratories, insurance offices, pharmacies, intra-departments to assist with coordinating care.
Maintains knowledge of programs provided such as Child Health and Disability Prevention (CHDP), Medi-Cal, Family Planning, Every Woman Counts (EWC), etc.
Adheres to domestic violence and child, dependent, and elder abuse protocols.
Maintains and adheres to confidentiality and privilege communication protocols (e.g., patient, employee, clinic, and Health Insurance Portability and Accountability Act (HIPAA) as set forth by SYTHC.
Adheres to of all safety policies and procedures inclusive of infection control rules and regulations, Occupational Safety and Health Administration (OSHA) compliance, and Clinical Laboratory Improvement Amendments (CLIA).
Participates in health conferences, committees, and trainings as directed.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.
Qualifications
High School Diploma or GED Certificate.
Associate’s or Bachelor’s Degree in Health Science or equivalent work experience.
Valid CPR Certification.
Three years of prior experience in a healthcare field.
Bilingual in English and Spanish are preferred.
Intermediate computer proficiency utilizing Microsoft applications, e-mail, and internet.
Intermediate proficiency with electronic health records.
Native American hiring preference applies.
Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
Decision Making: Drawing correct and realistic conclusions and making timely decisions based on available information.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.