Under the direction of the Unified Communications Manager, the Unified Communications Technician is responsible for the physical network connectivity of Enterprise communication systems. This includes, but is not limited to, troubleshooting and resolution of connectivity issues, connectivity to support system upgrades, fiber installation and splicing, low voltage electrical, and internal work order completion for requested add, moves, and changes for Chumash Enterprises.
This role and its function are part of the Information Technology shared services model. A Team Member in a shared service structure, works within a dedicated business unit (including people, processes, and technologies) that is structured as a centralized point of service and is focused on defined business functions. These units typically serve multiple business groups enterprise wide, and typically have established Service Level Agreements.
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