Responsible for cashier/hosting duties applicable to the food outlet. Serves guests by collecting payments, making change, and issuing receipts. Cleans equipment and stations as necessary and applicable.

• Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
• Greets and escorts guests to tables and coordinates seating assignments in accordance with established procedures, as applicable.
• Communicates with servers and restaurant management to provide appropriate levels of service to top-tiered Club Chumash players (e.g., Black and Platinum).
• Manages dining reservations and wait lists; utilizes Open Table, if applicable.
• Provides server’s name to guests at applicable outlets.
• Keeps the hosting and cashiering areas of the restaurant clean and organized; cleans promotional displays, menus, counters, etc.
• Receives cash from Cage/Vault, verifies amount and places into till.
• Makes change and issues receipts to guests.
• Receives cash, credit cards, or comps from guests for goods or services and records amounts received.
• Recalculates or calculates bill and itemizes list and ticket showing amount due using point of sale system.
• Records amount received and prepares reports of transaction.
• Fulfills end of shift cashier closing duties, such as closing side work, cash bank settlements to Cage/Vault, point-of-sale system card re-sets, and organizing receipts, comps, or other necessary payment verifications for Revenue Audit collection.
• Assists all food service outlets with cashiering as needed.
• Provides information on resort amenities, events, promotions, etc. in order to increase levels of guest service.
• Wipes tables, changes ashtrays, disposes of trash, and cleans necessary equipment as necessary and applicable.
• Maintains inventory and submits requisitions as needed.
• Performs other duties as assigned.

• High School Diploma or GED Certificate.
• One year of experience in a cash-handling position.
• Knowledge of proper cash handling procedures.
• Ability to operate a cash register/point of sale system.
• Excellent verbal and written communication skills.
• Basic English reading and writing skills; proficient English conversation skills.
• Must be able to read labels, ingredients, and instructions, and write basic lists, notes and directions; able to converse effectively with co-workers and guests.
• Excellent interpersonal skills with demonstrated patience and tact.
• Exceptional detail and follow-up skills.
• Must be able to work effectively within a team.
• Willingness to work flexible schedule and hours, including evenings, weekends, special events, and holidays.
• Must follow safety guidelines and grooming standards.
• Must maintain uniforms, using proper washing and ironing techniques, if applicable.
• Must obtain food handler card within 30 days of employment, if stationed at applicable outlet (e.g., Food Court).
• Must be certified or be able to obtain certification in an approved alcoholic awareness program within 90 days of employment.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.