The Table Games Dealer shuffles and deals hands of cards to the players as appropriate for the assigned game. Provides exceptional service to all players and Team Members.
Responsibilities
Provides exceptional guest service; uses proper greetings and salutations, smiles, makes eye contact, and projects a friendly and approachable demeanor.
Creates a welcoming entertainment experience by inviting guests to play, teaching guests about specific games, conversing with guests, and providing information about Resort amenities and services.
Remains focused on attracting table game activity during “dead spreads”.
Watches betting and verifies the ante or bet placed or increased.
Reviews and compares active hands of cards to determine the winning hand or hands.
Collects spent cards, shuffles and re-shuffles or re-deals as needed.
Converses with guests and assists the card game cashiers to settle bets.
Checks cards and card players for any illegal activity or violations of casino gaming rules and procedures and notifies supervisors or security of suspicious activity.
Assists in seating of card players and in summoning cashiers for guest’s assistance.
Assists card player to understand the rules of card playing games and betting rules involved in the game.
Works closely with security, surveillance, and other gaming Team Members.
Must be proficient and capable of dealing and shuffling cards with dexterity, including use of a box or shoe.
Sizes and counts gaming tokens or chips accurately and quickly.
Maintains the table bank.
Reads and counts cards and hands of cards while conversing with guests and placing, stacking, or removing bets without being distracted.
Detects and corrects any mistake either in betting or card play by any player, guest, or Cashier.
Assists guests in summoning a Beverage Server to serve the guest as promptly as possible.
Tallies and accounts for a bank and all playing cards at the beginning and end of the shift or when called upon by a supervisor.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.
Qualifications
High School Diploma or GED Certificate.
Advanced knowledge of various types of table games.
Knowledge of applicable regulations, rules, and procedures.
Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must be 21 years of age or older.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Must also apply for, receive, and maintain a Tribal Key License through the State of CA Gambling Control Commission.
Native American hiring preference applies.
Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.