Chumash Enterprises

Lead Bus Person

ID 2024-2321
Category
Food and Beverage - Front of House
Position Type
Full-Time
Location
US-CA-Santa Ynez

Overview

Responsible for cleaning, clearing, and setting tables in the dining area and coordinating the activities of other Bus Persons.

Responsibilities

  • Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
  • Ensures dining room is presentable, properly set (e.g., tables, silverware, and glassware), and ready for service.
  • Prepares server station prior to the opening of the shift.
  • Replenishes supply of clean linen, silverware, glassware, and dishes in dining room.
  • Removes plates as dictated by guests, servers, and management.
  • Communicates with restaurant management to provide appropriate levels of service to top-tiered Club Chumash players (e.g., Black and Platinum).
  • Communicates with management team for any supplies needed for service.
  • Communicates effectively with Servers and other Team Members to optimize guest experience.
  • Performs nightly restocking and cleaning of stations.
  • Familiarize with the food selections offered and the standards in service.
  • Acts as an expediter on busy nights by assigning and communicating completed orders to the appropriate servers.
  • Assists all Team Members in department as needed and applicable (e.g., food running, serving, etc.)
  • Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
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  • Performs other duties as assigned.

Qualifications

  • High School Diploma or GED Certificate.
  • Two years of prior experience bussing or serving in a fine dining environment.
  • Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
  • Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Native American hiring preference applies.
  • Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
  • Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  • Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
  • Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.

Location

3400 Highway 246

Minimum Pay Rate

$11.83 per hour (Avg. including tips $23.66) -DOE

Maximum Pay Rate

$11.83 per hour (Avg. including tips $23.66) -DOE

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