Responsible for cleaning, clearing, and setting tables in the dining area and coordinating the activities of other Bus Persons.
Responsibilities
Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
Ensures dining room is presentable, properly set (e.g., tables, silverware, and glassware), and ready for service.
Prepares server station prior to the opening of the shift.
Replenishes supply of clean linen, silverware, glassware, and dishes in dining room.
Removes plates as dictated by guests, servers, and management.
Communicates with restaurant management to provide appropriate levels of service to top-tiered Club Chumash players (e.g., Black and Platinum).
Communicates with management team for any supplies needed for service.
Communicates effectively with Servers and other Team Members to optimize guest experience.
Performs nightly restocking and cleaning of stations.
Familiarize with the food selections offered and the standards in service.
Acts as an expediter on busy nights by assigning and communicating completed orders to the appropriate servers.
Assists all Team Members in department as needed and applicable (e.g., food running, serving, etc.)
Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.
Qualifications
High School Diploma or GED Certificate.
Two years of prior experience bussing or serving in a fine dining environment.
Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Native American hiring preference applies.
Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.