Under direct supervison, The Benefits Administrator I performs duties assigned to support the Benefit and Wellness programs for Chumash Enterprises.

This role and its function are part of the Human Resources shared services model. A Team Member in a shared service structure, works within a dedicated business unit (including people, processes, and technologies) that is structured as a centralized point of service and is focused on defined business functions. These units typically serve multiple business groups enterprise wide, and typically have established Service Level Agreements.

• Responds to Team Member inquiries related to benefit programs in a timely manner.
• Assists Team Members with benefit enrollments and changes.
• Educates Team Members on benefit plan offerings.
• Responds to phone calls to the Benefit hotline and Benefits Group email, addressing general inquires from Team Members.
• Performs data updates in the Human Resources/Payroll and benefits systems ensuring accuracy. This includes the 401(k) Retirement plan recordkeeping system.
• Thoroughly reviews benefit enrollment changes and processes changes in a timely and accurate manner.
• Reviews documentation provided by Team Members for beneficiaries and dependents to independently ensures compliance with benefit plan documents and confirms qualifying events comply with the regulations.
• Assists with leave administration by helping Team Members with requests for a leave of absence as directed.
• Responsible for notification processes to Team Members who have left the company related to benefit plan participation.
• Maintains records related to benefits and leave administration and ensures strict confidentially at all times.
• Assists with billing invoices and payment agreements for those with unpaid premium balances owed.
• Provides information relating to disability, retirement plan assests, and employment for verifications to third parties.
• Receives, reviews, and distributes to the appropriate personnel all incoming mail to the Benefits team.
• Provides assistance and support to the compensation and benefit team for various events and projects.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

• High School diploma or GED certificate.
• Associate’s degree in Human Resources, Business Administration or related field; or equivalent work experience.
• Experience in an administrative support position or higher, Human Resources experience highly desirable.
• Bilingual preferred.
• Intermediate proficiency in computers, including Microsoft Office and HRIS database applications, email, and Internet. 
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.