The Care Coordinator works in collaboration with patients and their support systems, clinic providers, health center staff, and community resources in a team approach to better provide patient care.
Responsibilities
Promotes timely access to appropriate care for all patients.
Increases utilization and compliance with preventative care.
Creates and promotes adherence to care plan developed in coordination with the patient, primary care provider, and/or support persons.
Increases continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals.
Increases patients’ ability for self-management and shared decision-making.
Connects patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing barriers to coordinated care.
Ensures necessary documentation is made into electronic health record system.
Proactively works with patients to plan and monitor continuous care.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.
Qualifications
High School Diploma or GED Certificate.
Associate’s or Bachelor’s Degree in Psychology, Sociology, a relevant field;or equivalent work experience.
Valid CPR Certification or ability to obtain such within initial six months of employment.
Three years of prior experience in clinical or community resource settings.
Two years of prior experience in case management.
Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
Native American hiring preference applies.
Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
Data Gathering and Analytics: Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Interpersonal Understanding: Showing interest in other people's feelings, attitudes, and reasoning.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.