At the direction of the Medical Director, the Medical Clinic Manager provides supervision, direction, and leadership to medical department support staff as well as oversees and supports day-to-day operations of the Medical department, including patient triage and nursing care.

• Supervises the medical staff in accordance with the Santa Ynez Tribal Health Clinic (SYTHC) organization’s policies, practice guidelines, and applicable laws.
• Ensures and communicates policies and procedures concerning OSHA, CLIA, AAAHC, and all other staff and patient safety issues.
• Ensures adequate staffing levels in the medical department.
• Approves timesheets, time off requests, and vacation for supervised medical staff. Coordinates staff schedules in relation to patient care needs, in a timely and efficient manner.
• Presents departmental and relevant information to the Director, Chief Officer and/or the Health Board, as needed.
• Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
• Supervises the running of medical services, soliciting input from the medical department staff and the front office staff, in order to ensure patient satisfaction and efficient clinic flow.
• Orders and maintains the Medical department’s supply inventory and equipment in accordance with Medical Director’s annual budgeted allowance.
• Maintains working knowledge of all programs that are provided by the Medical Department, such as CHDP/Patient Assistance Program, Medi-Cal, Healthy Families, Family PACT, Every Women Counts, VFC, etc.
• Works closely with the Medical Director and providers to conduct audits, maintain associated records, and monitor compliance with SYTHC policies, state, federal, and program guidelines.
• Coordinates collection and reporting of performance data related to the Government Performance and Results Act (GPRA) using DART/NDW reporting software to the IHS data warehouse in Albuquerque, NM. Provides GPRA reporting updates to Medical Director and management team.
• Participates in diabetic team meetings, maintains working knowledge of the diabetic grant funds, and oversees and provides support for all necessary reporting, including case management of Native American / Alaskan Native diabetic patients, CenCal patients, and CenCal Smart Program.
• Supervises and participates in case management of diabetic and complex medical patients in conjunction with providers and the Community Services department.
• Maintains overall understanding of NextGen as it relates to the medical department.
• Communicates and coordinates with the NextGen support group on issues as they relate to the medical department and disseminates information to the medical department staff.
• Participates in ongoing NextGen program updates and educates all staff as needed.
• Participates as an active member of the Quality Improvement Committee, Safety Committee, and Diabetic Committee.
• Participates in necessary team clinic meetings.
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

• Bachelor’s degree in Nursing or in a related field.
• Registered Nurses license valid in California.
• Current and valid CPR certification.
• Five years of experience in the medical field with progressive responsibility.
• Intermediate computer proficiency utilizing Microsoft applications, email, and internet.
• Bilingual in English and Spanish preferred.
• Ability to read, analyze, and interpret program forms, grants, and documents.
• Native American hiring preference applies.
• Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
• Leadership: Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, commitment gains, and empowerment.
• Technical Expertise and Usage: Acquiring and applying technical and functional knowledge in a technological area of specialty.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.