Under the direction of the Learning and Development Manager, the Learning Management System (LMS) Administrator is responsible for the administration, support, and continuous improvement of the organization’s learning management system. This role ensures the LMS is optimized for user experience, content delivery, reporting, and compliance. The LMS Administrator collaborates with internal stakeholders to support enterprise-wide learning initiatives and provides technical support and training to system users.
This role and its function are part of the Human Resource shared services model. A Team Member in a shared service structure, works within a dedicated business unit (including people, processes, and technologies) that is structured as a centralized point of service and is focused on defined business functions. These units typically serve multiple business groups enterprise wide and typically have established Service Level Agreements.
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