Conducts the business of the hotel's front office, including guest service, record keeping, telephone operations, guest transportation, reservations, and other related activities. Ensures overall property appearance and cleanliness are at optimal levels.
Responsible for maintaining and repairing all HVAC systems including refrigeration, heating, building automation, energy management, and water treatment systems for the Chumash Enterprise. Oversees and manages a team of skilled HVAC service technicians.
The Floor Seller serves an assigned section and responsible for selling paper and flashboards; retrieving and paying winners; verifying winning cards; and answering questions related to sessions and games. Works as part of the team to assure sales and service are maintained at optimum levels.
Provides exceptional guest service by offering beverages, taking beverage orders, processing payment transactions, and delivering drinks to guests in a timely manner. Interacts with guests, anticipates guests’ needs, and responds to general guest inquiries.
The Ambassador Host assists Executive Hosts in the generation of incremental gaming revenue by providing excellent customer service to VIP casino guests. The Ambassador Host collaborates with all Player Development team members to increase rated play. The Ambassador Hosts maintain the VIP Services Desk.
Under the guidance of the Executive Pastry Chef, the Pastry Sous Chef is responsible for coordinating and managing the kitchen’s operation and Pastry team to support banquet events and daily outlet operations. Supervises the preparation of pastry food and inventory levels in the kitchen.
Performs a lead role in the daily collection, review, analysis, investigation, troubleshooting, and remedy of various revenue and payout data reports and documentation from various departments. Ensures audit team completes all daily audits in accordance with System of Internal Control Standards (SICS) and internal policies, in order for daily revenue figures to be released to the appropriate departments and individuals.
The Bus Person is responsible for cleaning, clearing, and setting tables in the dining area and lounge.
Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.
Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.
Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.
Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.
The Bartender serves alcoholic and non-alcoholic beverage to Enterprise guests. Ensures proper generation of beverage checks and processing of payments as necessary.
Under the direction of the Restaurant Manager, ensures that guests experience exceptional service and products. Responsible for the restaurant operations in the absence of, or in coordination with, the Manager including dining room shift management, bar management, banquet management (on and off property), monetary tracking and end of shift reporting.
Answers inbound calls from new and existing guests with the goal of increasing business through increased guest satisfaction, guest retention, and The Club card member experience.
The Drop and Count Specialist is responsible for the collection, processing, and recording of currency from all gaming operations.
Responsible for maintaining the kitchen and all food and beverage stations within the dining room.
The Sous Chef manages the operations of the kitchen to support daily outlet operations in the absence of, and in assistance with, the Executive Chef, Executive Sous Chef, and Room Chef. The Sous Chef oversees the preparation of food and inventory levels of the kitchen.
The Environmental Technician I assists with the implementation of Tribal Environmental Programs in the areas of native plant surveys and assessments, tribal nursery operations, wildlife and habitat restoration, wetland assessments, water quality monitoring, air quality monitoring, solid waste management, and community education and outreach.
The Production Manager is responsible for designing, implementing, and managing Entertainment specific audio, video, data, and control systems, as well as researching and developing emerging technologies. Organizes the large number of events that occur every year using strong strategic planning and organizational skills. Ensures that technical specifications are met for Chumash Casino Resort Entertainment events.
The Support Desk Technician installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the Enterprise.
This role and its function are part of the Information...
Prepares specialized and exhibition-style meals for guests, following proper procedures and established recipes. Coordinates the activities of Line Cooks and Prep Cooks.
Coordinates the daily food portioning and preparation for selected food items.
Assembles, installs, services and maintains pipes, fittings, fixtures of heating, water, and drainage systems and other plumbing needs for all facilities according to specifications and plumbing codes.
Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.
Under direct supervision, the Slot Technician I performs standard procedures to repair and maintain slot and kiosk machines on and off the gaming floor; applying basic level skills, to ensure optimal operation. Ensures the breakdown, relocation, and set-up of machines and stands are completed according to gaming regulations, internal policies, and procedures.
Under the supervision of the Custodian Shift Supervisor, the Custodian is responsible for general upkeep, cleanliness, and safety of the casino building, all fixtures, equipment in and about the building and casino grounds and parking lots.
Under the general direction of the Audio/Visual Manager, the Audio/Visual Technician is responsible for repairs, maintenance, fabrication, and installation of the audio/visual (A/V) equipment and operating/control systems of Chumash Enterprises.
Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.
At the direction of Billing Supevisor, performs all data entry and Medical/Dental Coder duties as needed to effectively meet IHS, AAAHC, CPC, and ICD-10 coding guidelines and certification requirements.
Responsible for all THE CLUB at Chumash desk operations, providing the highest standard of guest service while permitting acceptable profit levels in promoting all areas and events of the Chumash Casino Resort.
Supports the overall success of the hotel by exceeding guest expectations for cleanliness. Maintains public and common areas of the hotel, including pool and spa area, lobby, elevators, restrooms, meeting room, fitness suite, and VIP area. Performs minor room maintenance.
The IT Security Manager (ITSM) acts as an interface between the Executive Director of IT and IT Security strategic and process-based activities and the work of the technology-focused analysts, engineers, and administrators in the Information Technology (IT) organization.The ITSM is a leadership role that requires an individual with a strong technical background, as well as an ability to work with the IT organization and business management to align priorities and plans with key business objectives.
Delivers Spa guests custom massages and body treatments in which the quality of touch, flow, pressure and draping is safe, professional, and therapeutic. Delivers professional and excellent guest service ensuring services and amenities provided are of Chumash Casino Resort standards and Gracious Hospitality standards.
Delivers Spa guests custom massages and body treatments in which the quality of touch, flow, pressure and draping is safe, professional, and therapeutic. Delivers professional and excellent guest service ensuring services and amenities provided are of Chumash Casino Resort standards and Gracious Hospitality standards.
At the direction of the Billing Supervisor, the Billing Specialist is responsible for the collection of all outstanding accounts. Responds to patients’ questions regarding billing statements either by telephone or in person. Coordinates with front office team to ensure all outstanding patient accounts are addressed before next appointment. Reviews and follows up on unpaid claims from 3rd party insurance on an as needed basis based on each month-end accounts receivable report. Processes collection batches monthly.
Supervises Shuttle Drivers, Fleet Maintenance Specialists, Fleet Maintenance Technicians, Limo Drivers, Limousine Coordinators, and Traffic Officers day-to-day transportation operations of the Transportation Department, ensuring exceptional and timely guest and Team Member service is provided.
The Financial Planning & Analysis Manager directs and oversees a team that collects, manages, and analyzes business data and makes business improvement recommendations. Drives innovation through development of AI, Analytical, and Performance based solutions to enhance financial planning and management throughout the organization. Recommends processes, policies, practices, and procedures that have a significant impact on the organization.
Directs traffic on and off site in designated areas. Monitors traffic and parking conditions in the self-parking garage, other onsite parking installations, and resort roadways.
Responsible for attending to guest throughout their dining experience, including seating guest, answering question, taking, and placing food and beverage orders, and processing payments. Serves in an efficient and courteous manner, all while providing exceptional guest service.
Parks and retrieves guests’ passenger vehicles and issues valet tickets to guests. Operates all makes and models of vehicles safely.
Under the general supervision of the Bell Captain, the Bell Attendant is responsible for greeting guests, assisting with guest luggage, and extending superior guest service.
Supervises the operational activities of the hotel’s front office while providing customer service to hotel guests.
Provides the highest level of Guest Service, by performing cashiering functions in support of the Cage/Vault Department.
The Server is responsible for taking guest orders and delivering exceptional guest service.
The Food & Beverage Runner ensures a consistent, correct, and quality plate presentation for all dishes and drinks served to customers. Supports and assists Bus Persons, as needed.
Responsible for cashier/hosting duties applicable to the food outlet. Serves guests by collecting payments, making change, and issuing receipts. Cleans equipment and stations as necessary and applicable.
The Bus Person is responsible for cleaning, clearing, and setting tables in the dining area and lounge.
Under general supervision, this role conducts research and reviews potential grants and funding opportunities to support departmental needs and programs. Works with department leads to gather components such as narrative and budget, needed to match grant goals and work with internal Enterprise departments.
Directs traffic on and off site in designated areas. Monitors traffic and parking conditions in the self-parking garage, other onsite parking installations, and resort roadways.